Licensed Certified Social Worker

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

The Licensed Certified Social Worker (LCSW) is an essential part of integrated mental health care. In cooperation with the existing medical clinic team and a LCSW, helps establish an ongoing behavioral health screening and support program for first responders. Contributes to the development, implementation and monitoring of the program. Assists with collecting and collating actionable data for program improvements. Offers therapeutic crisis intervention and emergency services as required.

• Administers standardized behavioral health screening tools, interprets results, and facilitates patient treatment when appropriate
• Conducts face-to-face diagnostic interviews, charts findings in a manner compliant with all applicable standards
• Provides timely and appropriate assessment, interpretation and diagnosis of mental, social and emotional disorders in collaboration with other professionals
• Participates in the development of a network of intervention options for patients when clinically appropriate
• Implements treatment interventions including counseling, behavior modification techniques and coping strategies when appropriate
• Monitors and evaluates progress towards treatment goals and adjust treatment plans as necessary
• Provides crisis intervention as necessary
• Participates in peer reviews
• Engages productively with a colleague providing oversight under pertinent state regulations
• Collaborates with teammates and client colleagues to achieve program success
• Maintains current and accurate clinical records
• Prepares reports and documentation
• Complies with organizational, state and federal regulations and guidelines

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Master's degree in social work from a CSWE accredited program
• Completed 3,000 hours of supervised social work experience as an LMSW with at least 1,500 of those hours consisting of direct patient contact.

Job-Related Experience

• Customarily has at least the following experience: 1 year

Job-Related Skills/Competencies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Eagerness to gain knowledge within the occupational medicine field and contribute to the health of essential members of the first responder community.
• Experience administering and interpreting results of standard screening tools for common behavioral health conditions such as depression, anxiety, PTSD, active suicidality and substance-use disorders.
• Experience with HIPAA/privacy issues, ideally in a setting where personal privacy must be balanced with workplace considerations such as safety.
• Excellent verbal and written communication skills in interactions with patients, clients and colleagues.
• Experience conducting productive in-person and virtual patient encounters within reasonable scheduled appointment timeframes.
• Independent diligence and accountability to complete tasks and meet deadlines.
• Computer skills including use of Microsoft Office (Word, Excel, PowerPoint, Outlook) and EHRs (Electronic Health Records).
• Eagerness to learn new skills and grow professionally within a supportive organization.

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off & Extended Illness Days Offered
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an Equal Opportunity Employer, including disability/veterans