Director of Benefits

• Manages, plans, develops, implements, administers and communicates benefit programs, including all health, welfare and retirement benefit plans.
• Manages the overall benefit plan renewal process and annual benefit plan budgeting in close partnership with Finance.
• Creates and executes written project plans that identify scope, deliverables, tasks, accountabilities and due dates required to ensure successful project completion.
• Develops, introduces, markets and communicates all benefit program implementations and changes to colleagues and leadership.
• Responsible for the overall relationship with vendors, brokers and/or consultants
• Proactive in anticipating changes and needs of the marketplace, company, and colleagues to ensure the benefit program remains competitive and financially sustainable.
• Researches legislative requirements and ensures compliance of the various employee benefit plans and programs.
• Oversees internal and external audits and ensures internal compliance standards are met.
• Envisions, conceptualizes, and formulates action plans for process improvements, service delivery enhancements, and cost savings measures.
• Provides guidance, advice, analysis, and training of HR professionals with respect to applicable benefit plans.
• Recognized subject matter expert and provides consultation regarding complex benefit issues
• Responsible for managing a benefits team, including employee coaching, development, performance management and staffing.
• Accountable for staying abreast of and compliant with all government regulations.
• Responsible for researching, implementing, and communicating the benefits piece of any acquisition, merger, or joint venture.
• Understand the HR/Payroll system and work with internal departments to drive efficiencies.
• Supports the mission and direction of Concentra.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Bachelor’s degree from an accredited college or university or equivalent experience in human resources, or related field
• In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of experience and vice versa

Job-Related Experience

• 5-7 years of applicable Benefits experience with a working knowledge of the benefits strategy, management and administration.
• Proficient in all Microsoft Office programs.
• Knowledge of Oracle HRMS, or a related software package, is highly desirable, but not required.
• Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines.
• Experience in building a new benefits function, preferred
• Ability to handle issues involving sensitivity, confidentiality, and legal exposure.
• Demonstrated ability to lead and manage a high-performing team.
• Ability to identify outside consulting needs and present financial and business case metrics.
• Must possess a high-level of technical and problem-solving skills to complement a strong leadership and management skill set.
• Must possess critical thinking skills as well as being a strategic thinker.
• Commitment to high standards, integrity and ethics.
• Tremendously proactive, customer/results focused high achiever, delivers on commitments.
• Desire to champion best practices.
• Excellent analytical, problem-solving, and decision-making skills
• Ability to work with all personnel within the organization and facilitate communication effectively.
• Demonstrated ability to consistently meet deadlines. Strong attention to detail.
• Excellent interpersonal and communication skills, both written and oral.

Job-Related Skills/Competencies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off & Extended Illness Days Offered
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an Equal Opportunity Employer, including disability/veterans