Concentra is recognized as the nation’s leading occupational health care company.
With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
The Manager, IT Solution Center leads and manages the Solution Center team to deliver exceptional technical support, ensuring efficiency, customer satisfaction, and continuous improvement. The Solution Center Manager is responsible for daily operations across over 600 centers. This position is pivotal in ensuring that IT services are delivered effectively, and end-users receive the support they need. In addition, the Solution Center Manager is expected to foster a positive work culture, recognize accomplishments, and promote work-life balance. The manager ensures optimal customer service by identifying priorities, establishing efficient business and technology processes and upholding quick service delivery times.
Job-Related Skills/Competencies
Employee Benefits
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.
*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*
Concentra is an Equal Opportunity Employer, including disability/veterans