Human Resources Manager - Hybrid

This position will provide Human Resources (HR) support to the site level Managers in a geographic region.

Employee Relations

• Advise and coach on all site level employee relation matters
• Guide and coach Managers on the disciplinary process including verbal, written and final performance  Improvement plans (PIP)
• Assist with preparation of justification and paperwork for recommended terminations
• Assist with delivery of disciplinary actions
• Provide support for site level involuntary terminations including obtaining final work hours
• Assist with HR investigations and required supporting documentation

General Human Resources

• Respond to HR related inquiries from site level management and employees
• Counsel colleagues on the interpretation and application of HR policies
• Assist the Human Resources Coordinator with workers’ compensation, leaves of absence, and ADA  accommodations
• Oversite of annual engagement survey for leader's geographic region
• Assist with completions of annual compliance, harassment, and other trainings as required Create and assist leaders with HR essential training
• Execute corporate and regional initiatives to include annual performance review process and calibration sessions
• Follow up on Data Loss Prevention (DLP) incidents and facilitate resolution involving issues. Ensures the employee has completed the required HIPAA/IS Attestation and/or refresher HIPAA course.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Bachelor’s degree from an accredited college or university or equivalent experience in business administration, human resources, or related field
• In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of experience and vice versa
• Strong understanding of federal employment laws and state-specific requirements of the applicable region

Job-Related Experience

• Customarily at least one to three years of demonstrated general human resource experience
• Prior experience with employee and management coaching, the progressive disciplinary process as well as conducting human resource related investigations, preferred
• Must be well versed in multi-tasking
• Ideally has worked with remote employees

Job-Related Skills/Competencies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Ability to execute on business initiatives
• Ability to be an influential leader
• Strong service mentality
• Excellent telephone and personal etiquette
• Ability to build strong relationships with employees at all levels.
• High energy, articulate, professional demeanor and appearance, confident, easy to relate to, accustomed to a fast-paced multi-state environment
• Excellent oral and written communication skills and customer experience
• Knowledgeable of federal employment law and state-specific employment regulations as applicable to the assigned region
• Ability to analyze data and understand elements that influence the data outcomes. Proficient in computer applications such as Word, Excel and PowerPoint
• Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision
• Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
• Ability to provide counseling to leaders as they resolve colleague, client and patient issues in an effective, professional and timely manner

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off & Extended Illness Days Offered
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an Equal Opportunity Employer, including disability/veterans