Timekeeping Analyst II

Concentra is recognized as the nation’s leading occupational health care company.

With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

We are seeking a Timekeeping Analyst II to support, maintain, and optimize our UKG Dimensions (Kronos) timekeeping system. The ideal candidate will be responsible for system administration, troubleshooting, reporting, and end-user support to ensure accurate and efficient workforce management. The Timekeeping Analyst II plays a crucial role in bridging the gap between IT and business objectives. This position involves gathering and analyzing business requirements, documenting processes, and identifying areas for improvement. The analyst will utilize various tools and methodologies to conduct data analysis, create reports, and present findings to stakeholders. Additionally, they will work closely with project managers to ensure that project deliverables align with business needs and contribute to the overall strategic goals of Concentra's IT organization.

• Conduct in-depth analysis of technical systems, processes, and data to identify areas for improvement, optimization, and enhancement.
• Conduct interviews with stakeholders, facilitate workshops, and analyze existing documentation to elicit and document business requirements.
• Collect and analyze data to identify trends, patterns, and anomalies that can inform decision-making and help with problem-solving.
• Collaborate with stakeholders to gather and document technical requirements for projects, systems, or processes.
• Work closely with IT teams to gather technical requirements, facilitate communication between stakeholders, and ensure that technical solutions align with business needs.
• Create and maintain technical documentation, including system diagrams, process flows, and user guides.
• Maintain and configure the UKG Dimensions timekeeping system to meet the organization's needs, including setting up user access, permissions, and system parameters
• Manage pay rules, accruals, shift patterns, and schedulesto ensure compliance with company policies.
• Troubleshoot system issues, responding to employee inquiries, and providing support to users and other departments.
• Support integrations between UKG Dimensions and HRIS, Payroll, and Finance systems. Develop and maintain custom reportsusing UKG Dimensions reporting tools.
• Analyze timekeeping data for compliance, overtime trends, and labor cost insights.
• Participate in system upgrades, patches, and testing.
• Work with vendors and internal stakeholders to implement best practices.

Education/credentials

• Bachelor’s degree in Information Technology, Business, or related field is required.

Qualifications

• 5+ years of software development or technical analysis experience.
• Boomi certified
• Strategic thinking and the ability to contribute to the overall technology roadmap
• Strong interpersonal and communication skills a must; ability to read, write, and speak in a professional manner.
• Excellent analytical and problem solving skills are essential.
• Must possess a personal sense of urgency.
• Ability to effectively multi-task and adapt to changing business priorities.
• Superior customer service skills.
• Excellent time management and organizational skills are required.
• Excellent attention to detail.
• Experience with UKG Dimensions (Kronos) timekeeping systems.
• Strong understanding of pay policies, workforce scheduling, and compliance requirements.
• Ability to troubleshoot technical issues and work cross-functionally with HR, Payroll, and IT.

Employee Benefits

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.

*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*

Concentra is an Equal Opportunity Employer, including disability/veterans