Onsite Medical Director-Toyota Onsite Clinic

·       Spends 100% of time in the onsite clinic providing direct patient care, leading by example, and creating an exceptional patient experience

·       Ensures day-to-day execution of Concentra's clinical model collaborating with members of the healthcare team to drive optimal clinical outcomes

·       Accountable for monitoring, understanding, and effecting key onsite clinic metrics that relate to quality outcomes

o   Advanced Primary Care - chronic condition management, gaps in care, preventive health and age appropriate screenings, vaccinations, SDOH, wellness initiatives, clinic utilization and patient satisfaction

o   Occupational Medicine - timely return to work measures after an injury on the job, case duration, lost time, work duty status, reduction in work-related illnesses and improved functional capacity.

·       Manages staff clinicians and support staff and complies with APC supervisory requirements

·       Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient and colleague safety and engagement

·       Works with DMO and onsite leadership to identify and implement changes to ensure continuous clinical improvement

·       Masters use of clinical systems to ensure efficiency, excellent supportive documentation, and follow-through on all patient care orders

·       Ensures compliance with local, State, and Federal Practice Act/Rules and Regulations/WC Regulations

·       Drives patient and client experience metrics.

·       Actively participates in meetings with the client where/when applicable

·       Attend and actively participate in monthly Clinician meetings and all other meetings as scheduled by the market leadership team.

·       Works with DMO and onsite leadership team to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies

·       Promotes, cultivates, and exemplifies Orange Book values for all onsite colleagues

·       Develops colleague success through all aspects of the talent life cycle for staff clinicians and support staff within the center

·       Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition

·       Leads and promotes collaboration within the onsite leadership team to achieve clinical and business outcomes

Education Level:  Doctorate Degree

Major:  Medicine

Degree must be from an accredited college or university.

·       Graduate of an accredited medical program with a M.D. or D.O.

·       Board certification/ Board Eligible by ABMS/AOA preferred

·       Meets State Licensure requirements.

·       BLS Certified,

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility

• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions

• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism

• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies

Customarily has at least three to five years of experience in family medicine/internal medicine, occupational medicine, urgent care or pertinent medical specialty.

·       Medicine knowledge

·       Demonstrated knowledge of techniques and information needed to diagnose and treat human illnesses/injuries

·       Knowledge of human behavior and performance

·       Administration, management and leadership skills

·       Customer service and engagement skills

·       Critical thinking and judgment skills

·       Excellent verbal and written communication skills to effectively communicate with patients, employers, supervisors, peers, or customers

·       Fosters a cooperative and harmonious working climate conducive to maximize employee engagement, morale and productivity

·       Ability to “put patients first” and enjoys treating patients

·       Superior patient/customer service and “bed side manner” skills

·       Must be a team player in a multidisciplinary environment

·       Demonstrates a value of all contributions to product and outcome

·       Displays a professional, approachable and selfless demeanor at all times both to external and internal clients

·       Supports and commits to Concentra’s core practice standards and Policies and Procedures

·       Skilled in reviewing the clinical work of others according to professional standards and practice guidelines

·       Ability to supervise, evaluate, coach, and develop staff

·       Ability to inspire and motivate team members to provide highest levels of customer satisfaction

·       Willingness to learn, continuously improve, to be audited, observed, and reviewed;

·       Working knowledge of medical office administration and procedures

·       Basic computer skills, including email

·       Experience with electronic medical record application

·       Familiarity with corporate human resource policy and practice